Everyone gets access — only you keep the money
A delivery driver needs the dashboard. A delivery driver should never be able to mark an order paid.
The line is money, not screens
Staff get the orders list, the packing and delivery tools, the catalogue and the customer list. Approving a payment, recording a partial payment, rejecting a receipt, cancelling or extending an order — those stay owner-only, on WhatsApp and in the dashboard alike.
Removing someone doesn't erase them
Taking a staff member's access away deactivates them — it doesn't delete their name from every action they ever took. The record of who packed, who delivered, who approved what stays attributable.
The same rule, everywhere it applies
A command blocked for staff on WhatsApp is blocked for staff in the dashboard too. There's one list of what's owner-only, read by both doors, so neither can drift from the other.
See owner & staff roles on your own shop
Onboarding is hands-on — a number provisioned for you, your catalogue loaded, your payment details set up with you on the call.