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Three plans

Priced per shop, agreed with you

There is no signup form and no card field, so there is no number to put here yet. Onboarding involves provisioning a WhatsApp number for your shop and loading your catalogue with you — we agree a price on that same call.

Starter

The order desk, working.

300 orders / month

Counted at confirmation. Never blocks a customer.

Best forA single shop moving off a WhatsApp group for the first time.

Most shops

Pro

Verification and reach.

1,000 orders / month

Counted at confirmation. Never blocks a customer.

Best forA shop taking enough receipts that reading them by hand has become the bottleneck.

Business

No ceiling.

Unlimited orders

Counted at confirmation. Never blocks a customer.

Best forMulti-route distribution where order volume is not the thing you want to think about.

Compare

What each plan includes

Every row here maps to something that exists. Nothing on this table is a roadmap item.

CapabilityStarterProBusiness
Volume
Orders per monthCounted when a customer confirms. Soft — nothing ever stops.3001,000Unlimited
CustomersUnlimitedUnlimitedUnlimited
ProductsUnlimitedUnlimitedUnlimited
Ordering
WhatsApp order parsingIncludedIncludedIncluded
Multi-language understandingIncludedIncludedIncluded
Catalogue, stock and aliasesIncludedIncludedIncluded
Order notes and clarifying questionsIncludedIncludedIncluded
Customer self-service questionsIncludedIncludedIncluded
Money
Payment instructions and QRIncludedIncludedIncluded
Deadline reminders and expiryIncludedIncludedIncluded
Duplicate receipt and reference checksThese need no reading, so they are free on every plan.IncludedIncludedIncluded
Receipt reading and content checksAmount, currency, date and destination account.Not includedIncludedIncluded
Part-paymentsIncludedIncludedIncluded
InvoicesAn invoice is table stakes, not an upsell.IncludedIncludedIncluded
Operations
Fulfilment trackingIncludedIncludedIncluded
Customer status notificationsIncludedIncludedIncluded
Packing lists and run sheetsIncludedIncludedIncluded
Owner dashboardIncludedIncludedIncluded
Alerts inboxIncludedIncludedIncluded
Daily summaryNot includedIncludedIncluded
Bot healthNot includedIncludedIncluded
Growth
Broadcast campaignsNot includedIncludedIncluded
Catalogue intelligenceCollected on every plan from day one — visible on Pro and above.Not includedIncludedIncluded

The honest parts

Things worth knowing before you ask for a price

The order limit never blocks a customer

Reaching it warns you and nothing else. There is no code path by which a full month can refuse somebody's order — the limit is a conversation with us, not a wall your customer hits.

Any capability can be switched on for your shop

If you need broadcasts for one season without moving to Pro, that is an override rather than an upgrade. Overrides take precedence over the plan and are recorded.

WhatsApp charges separately

Meta bills per 24-hour conversation, and the rate varies by country and message type. It is not marked up by us and it is not included in the plan — we will estimate it for your volume.

A downgrade never touches your data

Every alias, order and invoice stays. You simply stop seeing the screens the lower plan does not include, and any override the new plan does not justify is re-locked.

The full breakdown, including how the monthly allowance is counted, is in plans and limits.

Tell us about the shop

Roughly how many orders a week, how many products, and which country. That is enough for us to come back with a price and a realistic WhatsApp cost estimate.