Simple automation for the way your business already works
No new app, no order clerk to hire. OrderAgent reads the messages already arriving on WhatsApp and turns them into real, tracked orders.
Business challenges
What running a small business actually costs you
Orders live in your head, not in a system
A customer messages, you reply, and that's the whole record. If you're away from your phone or simply forget, the order goes with it.
Chasing payments eats your evenings
Screenshots pile up in the chat and you're left matching a transfer to an order from memory, hours after it actually happened.
No time left to grow the business
Every hour spent transcribing an order or hunting for a customer's address is an hour not spent on the one thing only you can do.
How OrderAgent helps
Built around how you actually work
Every order, captured without you typing it out
A customer's free-text message becomes an itemised order card they confirm themselves. You see it as a completed order, not a chat message you have to transcribe into a notebook or a spreadsheet.
Payments that don't need chasing
Payment instructions go out the moment an order is confirmed, with a deadline. A receipt that arrives is checked automatically; you get one button — approve — instead of squinting at a screenshot.
Room to grow into it
Add a second person later and give them exactly the access a driver or a packer needs, without handing over the ability to approve money. The business doesn't have to be restructured to add staff — the permission is already there when you need it.
Relevant features
Only what actually applies here
Not the whole product — the parts of it a small business actually uses.
WhatsApp Ordering
Customers message the same number they already have saved — no app to download, no account to create. A free-text message becomes a structured, itemised order they confirm themselves, in English, Tamil, Malay or any mix of them.
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Product Catalog
Every customer gets their own secure link to browse your real catalogue — photos, prices and stock, always accurate — and build a cart that sends itself straight into their WhatsApp to confirm.
Learn moreCustomer Management
Every customer who's ever messaged you is on record automatically — their orders, their saved address, their payment history — so you're never starting from zero with someone you've served before.
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Payments
Payment instructions go out the moment an order's confirmed, with your QR and a deadline. A receipt that arrives is checked automatically against six separate checks — you get one button: approve.
Learn moreInvoice & Order Tracking
A numbered PDF invoice is generated and sent the moment an order's paid — never typed up by hand. From there, PACK, SHIP and DELIVERED move the order through fulfilment, with the customer told once per real change.
Learn moreSales & Revenue
Today's takings, what's selling, and what needs your attention — one screen you can check from your own phone, using the exact same numbers as everywhere else on the dashboard.
Learn more20kg rice and 5kg sugar, start to finish
A regular customer sends a message: “20kg rice, 5kg sugar pls.” It's matched against the shop's real catalogue and comes back as a draft order — two lines and a running total, nothing committed yet.
She taps Confirm. The stock is reserved on the spot, both prices are frozen, and the shop's QR and bank details go out with a payment deadline and the order's own reference, FB-1142.
She pays and sends a screenshot. It's checked automatically — amount, reference, date, the receiving account — and lands in the owner's queue as a single tap: approve.
The moment it's approved, a numbered invoice goes out on WhatsApp. The order's packed and marked out for delivery, and the customer gets exactly one message for each — never three, never silence.
Before vs after
What actually changes
Before
- Orders scattered across a WhatsApp thread, easy to miss or double up.
- Screenshots to match against orders, hours after the money actually moved.
- No record of what was promised, or when payment's actually due.
- Stock counts that live in your head, not in what you're actually selling from.
With OrderAgent
- Every order captured as a structured, confirmed record the moment it's confirmed.
- Receipts checked automatically against the order — one tap to approve.
- A payment deadline and a reference on every order, tracked without you watching it.
- Stock reserved the second an order's confirmed, so what's quoted is what's actually there.
Business benefits
What changes
No order clerk to hire
Every order's captured and confirmed without you typing a word of it out.
Payments that don't need chasing
Receipts are checked automatically; approving one is a single tap.
A paper trail, automatically
A numbered invoice goes out the moment an order's paid — never typed up by hand.
Room to add staff later
Give a driver or a packer exactly the access they need, never the ability to approve money.
One number, already saved
Customers keep messaging the WhatsApp number they already have — nothing new to install.
See how you're doing, anytime
Today's sales, what's selling, what needs attention — from your own phone.
Other business types
Run your business. Let OrderAgent handle the repetitive work.
Onboarding is hands-on — a number provisioned for you, your catalogue loaded, your payment details set up with you on the call.